Privacy Policy

1. Introduction

TrustShred Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our secure data destruction services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and company name that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your service requests and orders.
• Send you a confirmation email when you place an order.
• Communicate with you about your order or service appointment.
• Respond to customer service requests and support needs.
• Improve our website and services.

4. Disclosure of Your Information

We will not use your data for any other purposes or provide it to any third party without your consent.

5. Data Operations & Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Document Confidentiality: Any physical documents, media, or materials scheduled for destruction are treated with the highest level of strict confidentiality. These materials are solely collected for the purpose of destruction. We strictly prohibit our staff from reading, using, copying, inspecting, or disclosing the content of these documents for any other purpose. Once destroyed, the materials are unrecoverable.

6. Your Rights